The sense of ownership is so real with this one. But, they got the job done and that is all that matters.Īlex Peters (spraying something) and Alex Meadows (watching somethingīeing sprayed) from our CX team earning a solid 3 stars laying carpetįast forward to today, we’ve been up and running for 6 months serving the awesome people of Carmel. Our flooring crew, Alex & Alex Flooring LLC™️, are not going to earn any 5-star reviews on Google.
Painting perhaps? Scraping a wall? I honestly don’t remember. We hired out electrical and plumbing because we wanted the water to flow downhill and the lights to come on when we flipped the switch.įounder & CEO, Chris Baggott definitely doing something. Our team took on removing the old equipment, cleaning (lots and lots of cleaning), flooring, installing new equipment, painting, networking and various other things. We hung up our chef’s coat and put on our painter’s coat. We put down our laptops and picked up hammers and punch down tools. Our HQ staff of about 20 people took on the work of countless contractors. If we were going to get this done, we’d have to get creative and leap (not step) out of our comfort zone Normally we have 3-6 months to build a kitchen. This timeline was pretty aggressive, even by our standards. It would require us to launch a kitchen in Carmel, Indiana in roughly 30 days. In December of 2019, we formed a partnership with Kroger. I want to tell you a story about how we took this idea of vertical integration to the next level. When you control your process, you control your destiny. Always searching for areas of improvement to widen our moat, because we can. We obsess over controlling the entire experience. Wow, ClusterTruck… you sound like a control freak. I quote “competition” because I don’t really think we have competitors, we’re playing a different game than them. This is why we can outperform our non-vertically integrated “competition” even on our worst day.
Clustertruck menu software#
All while running it on our own software platform.
Clustertruck menu drivers#
We design our own menu items, we cook them in our own kitchen and we deliver them with our drivers and cyclists. More stages of production normally operated by separate companies.ĬlusterTruck is a vertically integrated food delivery company. Vertical Integration (n): The combination in one company of two or